Shipping Policy – Synergic Online Store

At Synergic Online Store, we are committed to delivering your Ayurvedic skincare products safely, securely, and on time. This Shipping Policy explains how we process and ship your orders.

1. Order Processing Time

  • All orders are processed within 24–48 hours after confirmation.
  • Orders are processed on business days (Monday to Saturday, excluding public holidays).
  • Once your order is shipped, you will receive a confirmation message with tracking details.

2. Delivery Time

  • Standard delivery time is 3–7 business days, depending on your location.
  • Remote or rural areas may require additional delivery time.
  • Delivery timelines are approximate and may vary due to courier delays, weather conditions, or other unforeseen circumstances.

3. Shipping Charges

  • Shipping charges (if applicable) will be displayed at checkout before payment.
  • We may offer free shipping on selected orders or promotional offers from time to time.

4. Order Tracking

Once your order is shipped, you will receive a tracking ID via SMS or email. You can use this to track your shipment status in real time.

5. Delivery Responsibility

  • We ensure safe packaging of all Ayurvedic skincare products to prevent damage during transit.
  • Once the order is handed over to the courier partner, delivery responsibility lies with the logistics provider.
  • Please ensure that the delivery address and contact number provided are correct.

6. Delayed or Lost Shipments

In rare cases of delay or lost shipments:

  • Please contact our support team immediately
  • We will coordinate with the courier partner to resolve the issue as quickly as possible

7. Undeliverable Packages

Orders may be returned to us if:

  • The address is incorrect or incomplete
  • The recipient is unavailable after multiple delivery attempts
  • The phone number is unreachable

Re-shipping charges may apply in such cases.

8. Contact Us

For any shipping-related queries, feel free to contact us:

Synergic Online Store
📞 +91-9805777770 / +91-9805300039
📧 synergicaayurveda@myyahoo.com